This article applies to:
- Acronis Backup 11.5
Symptoms
- You try to install Acronis Backup on your Debian machine.
- You cannot install neither 64-bit version, nor 32-bit version of Acronis Backup.
- Installation fails with:
machine:~# ./ABR11_5AL_43467_en-US_i686.sh
2014-08-22T10:18:48+0200 ABR11_5AL_43467_en-US_i686.sh ERROR: Please use installer compatible with x86_64 OS.
2014-08-22T10:18:48+0200 ABR11_5AL_43467_en-US_i686.sh Warning: /root/ABR11_5AL_43467_en-US_i686.sh.inst may not run on your OS.
2014-08-22T10:18:48+0200 ABR11_5AL_43467_en-US_i686.sh Warning: OS: Linux machine 2.6.26-2-amd64 #1 SMP Sun Mar 4 23:49:45 UTC 2012 x86_64 GNU/Linux. ./ABR11_5AL_43467_en-US_i686.sh: line 82: /root/ABR11_5AL_43467_en-US_i686.sh.inst: cannot execute binary file
machine:~# ./AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64
2014-08-22T10:18:51+0200 AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64 Warning: /root/AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64.inst may not run on your OS.
2014-08-22T10:18:51+0200 AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64 Warning: OS: Linux machine 2.6.26-2-amd64 #1 SMP Sun Mar 4 23:49:45 UTC 2012 x86_64 GNU/Linux. /AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64: line 82: /root/AcronisBackupAdvancedAgentL64_11.5_43495_en-US.x86_64.inst: cannot execute binary file
Cause
Beeing initially installed as a 32-bit operating system, currently the 64-bit kernel is booted.
Solution
Install PAE kernel (bigmem-packadge for Debian). Then you will be able to install the 32-bit version of Acronis Backup.