Acronis vmProtect: Troubleshooting Active Directory Malfunction in Replica VM

The replication feature provides you with the ability to clone your critical VMs and to be able to start your critical service fast in case of failure. To run the New Replication Task, click Actions -> Replication.

1. In the first step of the New Replication Task wizard you should select the virtual machine(s) you want to replicate.

2. In the second step of the New Replication Task wizard, you should define the schedule of replicating your virtual machines. There are two options available – creating a single time replication task (“Do not schedule, run on demand”) and weekly scheduling.

3. In the third step of the New Replication Task wizard you should define the location and Datastore for VM replicas. Here, you have to first define the ESX(i) Host by selecting one from the drop-down list. Then, select the Resource Pool on the destination ESX(i) Host and destination Datastore.

4. In the fourth step of the New Replication Task wizard you should define your replication task name. For replication task preferences click More options...
   

   The following options are available: 

   - E-mail notifications;

   - SNMP notifications;

   - CBT replication;

   - Provisioning mode.

Follow step-by-step instructions below to troubleshoot the issue.

 1. Make sure you do not observe any Active Directory malfuctions within the original Virtual Machine;

 2. Check Windows Event Logs on the original VM for related errors;

 3. Collect the following information and contact Acronis Customer Central:

• vmProtect logs: go to VMProtect Web Console>> View>> Show Logs>> Save All To File
• Collect information about source and target ESXi hosts (version & build);
• Detailed description of the problem itself - what exactly does not work within Active Directory (with screenshots if possible);
• Screenshot of the error message that appears (if any);
• System report from the original VM & from the Replica VM: See AcronisInfo Utility